Frequently Asked Questions:

Q: Why do I have to get lab work done?
A: We ask each of our clients to get lab work done prior to beginning IOP. Eating disorders can impact your physical body and we need to make sure that you are physically okay to undergo treatment. Lab work helps us understand what is going on with your body, as well as your mind. Additionally, most major insurance companies ask that we have lab work completed.

Q: Which insurance is accepted for IOP?
A: We are currently in-network with Anthem, Humana, and Passport. We also have been successful at gaining single contract agreements with most other insurance providers. Our Insurance Coordinator works with the insurance companies and reviews financial responsibilities with patients prior to starting the IOP program.

Q: What is the attendance policy?
A: When enrolled in the IOP program, it is important that you attend all your scheduled days. This ensures that you get the most out of the program, as well as ensuring continued insurance coverage.

Q: What is the difference between outpatient and Intensive Outpatient (IOP) treatment?
A: There are a few main differences between outpatient and IOP treatment. The IOP program is designed for individuals who may need more support than the outpatient program can offer. Accordingly, the format of treatment is different between outpatient and IOP. IOP requires a greater time commitment compared to outpatient. Outpatient usually includes one 60 minute appointment per week, as well as regular nutrition appointments. IOP requires multiple hours per day of group, individual, and nutrition therapy multiple days per week.

Q: What should I do in the down time between my sessions?
A: Downtime in IOP can be used to complete homework, fill out biweekly treatment measures, or ask the IOP coordinator for assistance with activities that can enhance the effects of treatment.